Privacy Policy

At DTOUB (hereinafter referred to as “we,” “us,” or “DTOUB”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our ecommerce software platform and services. By accessing or using DTOUB, you consent to the collection and processing of your personal information as described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information: When you create an account and use DTOUB, we may collect personal information such as your name, email address, contact details, and billing information. We only collect the information necessary to provide you with our services and to fulfill our contractual obligations.

1.2. Usage Information: We collect information about your interactions with DTOUB, including your IP address, device information, browser type, and operating system. We may also collect usage statistics, such as the pages you visit, the features you use, and the actions you take within DTOUB. This information helps us analyze and improve the performance and functionality of DTOUB.

2. Use of Information

2.1. We use your personal information to:

– Provide and maintain DTOUB services
– Process your transactions and payments
– Communicate with you regarding your account and our services
– Customize and personalize your experience with DTOUB
– Send you promotional emails, newsletters, and marketing communications (you may opt-out at any time)
– Respond to your inquiries and provide customer support
– Detect and prevent fraud, unauthorized access, and other illegal activities

2.2. We may aggregate and anonymize the information collected from you to create statistical or demographic data for analytical purposes. This aggregated data does not personally identify you and may be used for research, marketing, or other lawful purposes.

3. Information Sharing and Disclosure

3.1. We may share your personal information with:

– Third-party service providers who assist us in delivering our services, such as payment processors, hosting providers, and customer support platforms.
– Law enforcement authorities, government agencies, or authorized third parties to comply with legal obligations or protect our rights, property, or safety, or the rights, property, or safety of others.

3.2. We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

4. Data Security

4.1. We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

5.1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

6.1. You have the right to access, correct, update, or delete your personal information held by us. You may also have the right to restrict or object to the processing of your personal information in certain circumstances.

7. Changes to this Privacy Policy

7.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on DTOUB or through other communication channels.

8. Contact Us

8.1. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at help@dtoub.com

Last updated: 01/05/2023